How to boost the Productivity of your new Hire with an outstanding Onboarding Experience

  about bunch
by Marcel Azeroth November 28, 2018

When it comes to hiring it doesn’t matter how good of a fit your new team member is. Even not how excited he or she is. The first days will always be hard. Information overload, new structures, new processes and most importantly: A lot of new people they’ve probably never seen before. It will take

Why we love culture hacking

  culture
by Darja Gutnick January 24, 2018

“Every company has a culture. The only question is whether or not you decide what it is.” Daniel Ospina, Conductal.org Today, we’re releasing our first hand-picked and curated collection of culture hacks and we’re thrilled about it.  Why? The most common question we hear when working with our customers is: “Do you really think you

Round robin customer care

  culture rituals
by Sam Tims December 22, 2017

⏰  Constantly rotating 👩‍👧‍👦  Both customer-facing AND non-customer facing team members should be on support   Job to be done: Improve customer-orientation in the team & increase awareness and empathy for the customers and their needs  How to do it: Every person on the team spends a portion of their day, week, or month on

Team Customer Hour

  culture rituals
by Sam Tims December 22, 2017

⏰  1h weekly or bi-weekly 👩‍👧‍👦  Both customer-facing AND non-customer facing team members should attend this meeting   Job to be done: Improve customer-orientation in the team    How to do it: As a team you get together and reflect on the past weeks/2 weeks high- and low lights of interactions with your customers by

Weekly sprints

  culture rituals
by Sam Tims December 22, 2017

⏰  60min meeting every Monday morning 👩‍👧‍👦  Everyone, not just developers..!   Job to be done: Improve adaptability in your organization  How to do it: Team leads and/or managers define initiatives on a weekly basis and present these to the team every Monday morning. Doing weekly sprints is not just for developers (frequently used in

Ready on day 1

  culture rituals
by Sam Tims December 22, 2017

⏰  Within the first 24- to 48 hours 👩‍👧‍👦  New team members   Job to be done: Improve adaptability in your organization   How to do it: When onboarding new team members, let them publish something, push code, or interact with customers within the first 24- to 48 hours of joining your organization. Even if

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